Connect

In addition to hearing from world-class speakers, we hope you will take advantage of the many opportunities to network with fellow owners, connect with experts from Hilton’s brands and internal services, and meet with our sponsors. Here’s how.

Head to our Network Hub in the Orange Ballroom for a central and easy way to connect with Development teams, Hilton brand leaders and internal partners.

While you’re there, tour through our Innovation Zone to experience the latest advances in all parts of your guests’ journey – from dreaming to booking and beyond.

Keep reading for a full list of partners who will be there, ready and waiting to connect with you at your convenience:

Learn about two distinct parts of the Americas Regional Marketing and eCommerce organization – eCommerce Consulting Group & Destination Marketing – and how they support hotels daily. Ask any questions you may have about Hilton’s new Advance program.

Experience One Hero Web, the evolved Hilton.com. Learn how the new site inspires guests to travel, simplifies shopping and booking, and evolves regularly to meet guest needs and optimize your digital presence.

The latest on the digital welcome experience featuring our signature products – digital check-in and digital key. See how we’re driving more value with these products and creating emotional connections so that guests want to use them for every stay.

By connecting our guests with our on-property Team Members in the way they prefer–through text messaging–we are delivering the essence of service and hospitality. Learn how hundreds of hotels meet guests on their own terms to improve the stay experience.

At this booth the CE&I team will highlight new trends and technology for small meetings and events spaces we’ve found through customer research and hotel testing. See how we’re making it even easier for guests to plan their next group event on Hilton.com

Hilton’s new standardized on-property sales and event management platform, Delphi.fdc, is a brand standard for all hotels. Partner with us to choose the training and implementation approach that best fits your hotel(s) need and Sell. More. Faster.

Meet member of the Hilton Technology Deployment team for guidance and next steps for Hilton’s IT products. Plus, discover the new panic button options available to meet the 2020 compliance deadline.

Meet member of the Hilton Technology Deployment team for guidance and next steps for Hilton’s IT products. Plus, discover the new panic button options available to meet the 2020 compliance deadline.

Hilton’s converged network strategy focuses on the consolidation of administrative and guest facing networks within your hotel. The journey starts with your StayConnected refresh. Learn about cost savings opportunities and other benefits.

Experience elements of the new Property Engagement Platform, with live demos of our Housekeeping App and our Shop and Book App, as well as sharing the vision for the future of on-property technology.

Navigating Food and Beverage tools and resources available to optimize hotel performance. The Lobby: Brand Food and Beverage pages & associated programs and initiatives. Restaurant Concepts: Hilton Food and Beverage portfolio.
The All Suites and Focused Service CE&I team utilizes research to understand customer needs & pain points to create meaningful innovations that positively impact the guest experience and deliver owner value. Stop by to learn more from housekeeping to cleanliness we’re here to help drive meaningful solutions.

Hilton Wellness is sharing information about spa and fitness centers as well as our programs including Hydrate Your Run, Outdoor Fitness, and Digital Fitness. On display is our Five Feet to Fitness unit, highlighting our in-room fitness program.

Learn how you can leverage Travel with Purpose, Hilton’s corporate responsibility strategy, to drive revenue, reduce costs and enhance reputation, while achieving our 2030 goals to cut our environmental footprint in half and double our social impact.

Showcasing innovative strategies and resources to attract, engage, and develop your workforce.

Owners will have the opportunity to spend time with the Hilton Supply Management (HSM) Team and understand how their hotel or portfolio can benefit from our brand agnostic FF&E procurement and day to day re-supply services.

We will provide an overview of recent Hilton Honors program changes impacting our owners. This year, we specifically aim to highlight new opportunities for owners to offer the co-branded Hilton Honors American Express credit card on property.

Hilton RMCC- Revenue Management Consolidated Center is Hilton’s Trusted Revenue Management Solution. Partner with the RMCC to take advantage of a world-class revenue management network with a wide spectrum of expertise and brand-specific knowledge.

Boost revenues with HRCC’s Resmax Auto Attendant, one of the top 3 Hilton engines to improve RevPAR!  Reservation calls are directed to sales experts, driving significant ADR premium while allowing for improved GSA/guest engagement and SALT scores.

BOSS combines our existing Quality Assurance (QA), Product Improvement Plan (PIP) and Waiver applications into one intuitive platform. Powered by Salesforce, this cutting-edge system allows for seamless information sharing between hotels and Hilton.

Building a base of managed business is critical to commercial success!  Hilton Worldwide Sales connects hotels to global accounts across the group, corporate transient, and leisure segments.  Come learn about HWS revenue generation opportunities

Hilton Management Company has been building value for Hilton-branded hotels for 100 years, managing in all segments from focus service to luxury brands. With unmatched connectivity into the Hilton engine and the resources to react quickly and effectively, when we work together as a team we both have a big investment in your hotel’s success. Because no one manages Hilton like Hilton.

While you’re there, tour through our Innovation Zone to experience the latest advances in all parts of your guests’ journey – from dreaming to booking and beyond.

Also in the Network Hub, you will be able to connect with brand leadership at your leisure, and experience our brands’ unique guest-centric offerings first-hand.

Visit Sponsor Village to meet and connect with the partners whose products and services help make the Hilton brands and their properties exceptional.

Want to contact sponsors prior to the event to set up meetings on site? Click here to download sponsor contact info.

THANK YOU TO OUR SPONSORs

Diamond

platinum

gold

Silver

business partners

DAYS
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Until the 2019 Hilton Americas Owner Conference

QUESTIONS?

Contact the Hospitality Agents for additional assistance.
+1 (408) 329-7000